Here’s a work-related email message I just sent, with identifying info removed:
You wrote:
>Thank you Eric for your patience.
>Evidently something was screwy on
>your side that was still sending
>messages to the qwest.net address
>as late as mid-May. But anyway, I
>am sorry for anything on my side
>that contributed to the screw up.
There was nothing screwy on our end. Below is the complete rundown.
March 6, 2003:
I received your first unsubscribe request. It came from your viair.com account, and you did not mention your qwest.net account.
March 8, 2003:
I responded to your viair.com account, letting you know that your viair.com address was not on our list, and that I was not able to remove an address from our list if it was not actually there. I asked if you had any additional email addresses that I could check for, but you did not respond.
May 15, 2003:
I received your second unsubscribe request. It once again came from your viair.com account, and you did not mention your qwest.net account. You did not acknowledge the message I had sent you two months earlier.
May 16, 2003:
I responded to your viair.com account, letting you know that your viair.com address was not on our list, and that I was not able to remove an address from our list if it was not actually there. I asked if you had any additional email addresses that I could check for.
May 17, 2003:
You responded to my May 16 message and told me that you also had a qwest.net address.
May 18, 2003:
I checked our list for the qwest.net address, and it was there. I removed it immediately. You did not receive any more list mail from us after May 18.
May 21, 2003:
I received another unsubscribe request. It came from your viair.com account, and you did not mention your qwest.net account -- which had already been removed three days earlier.
May 21, 2003:
I responded to your viair.com account, letting you know that I had already removed your qwest.net account, and that you were no longer on our list.
May 27, 2003:
I received another unsubscribe request. It came from your viair.com account, but this time you mentioned your qwest.net account, which had been removed from our list nine days earlier.
May 28, 2003:
I responded to your viair.com account, letting you know that I had already removed your qwest.net account, several days earlier, that you were no longer on our list, and that you had received no recent list mail from us.
May 29, 2003:
You responded to my May 28 letter, suggesting that "Evidently something was screwy on your side that was still sending messages to the qwest.net address as late as mid-May."
So you see, there's nothing screwy on our end at all. You didn't ask me to unsubscribe your qwest.net address until May 17. I removed it promptly the next day. You have received no list mail from us since then. But since that time, you have continued to send unsubscribe requests for an address that is no longer on our list, and for another address that has never been on our list. Every time you send one of these requests, I check to make sure I didn't accidentally leave you on our list -- but every time I check, I find that neither of your addresses is on our list at all.
I hope this clears everything up.
